This privacy policy sets out how DNA Web Studio uses and protects any information that you provide.
Our website uses cookies and other tracking technology (more information can be found below) so if you would rather browse privately please disable cookies from your browser settings.
DNA Web Studio is committed to ensuring that your privacy and data are protected, any information sent to us through our website forms and via email is secure. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
When you either i) call our team, ii) send us a new support request through our website contact forms, iii) send support information via a direct email, iv) you’re sending a CV or v) you’re making us aware of services you provide, we may collect and retain the information you provide and some of your personal information in line with this policy.
In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
We are DNA Web Studio. Our address is 15 St Swithins Close, Bicker, Boston, Lincs PE20 3AW. You can contact us by post, by email at [email protected] or by telephone on 01205 205167.
We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.
The data we may collect and retain is as follows:
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to DNA Web Studio, 15 St Swithins close, Bicker, Boston, Lincs PE20 3AW. If you believe that any information we are holding on you is incorrect or incomplete, please write too or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Where there’s a legitimate interest or legal requirement to hold personal information, it may be stored within business software supplied by a variety of trusted providers.
These providers are as follows, along with the reason why we use them:
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
With your consent, we may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Where there is a legitimate business interest or for legal reasons, we will retain your personal information for a maximum of 5 years after our last contact. At that point it will be deleted from all our internal and third party records.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
This site may use cookies or browser tracking technologies to provide a better overall user experience. This information allows us to continue modifying the site to meet end user browser types, operating systems, and frequency of visits. Personal information cannot be collected by these methods unless expressly provided by the end user. Aggregate cookie and tracking information may be shared with third parties.
A “cookie” is a small text file that’s stored on your computer, tablet or phone when you visit a website.
Some cookies are deleted when you close down your browser. These are known as session cookies. Others remain on your device until they expire or you delete them from your cache. These are known as persistent cookies and enable us to remember things about you as a returning visitor. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. Alternatively, you can search the internet for other independent information on cookies.
We use cookies (and sometimes other similar technologies) to:
We use the following cookies within our website:
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.
If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.
If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.
You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.
Finally, in some circumstances you can ask us not to reach decisions affecting you using automated processing or profiling.
To submit a request regarding your personal data by email, post or telephone, please use the contact information provided above in the Who Are We section of this policy.
If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint. However, you can also contact the Information Commissioner’s Office via their website at www.ico.org.uk/concerns or write to them.
We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal data evolves. If we want to make use of your personal data in a way that we haven’t previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent.
DNA Web Studio may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 18/04/2020.